Terms of Sales
Torrid Paintball Sports keeps an electronic file of all transactions, but an original receipt will be helpful in expediting any additional transaction.
All products, especially paintballs, should be checked for damage before leaving the store.
The customer should be familiar with the use and operation of the product before the leaving the store.
It is very important that the customer reads and understands the manufacturer literature and to register the product before the use of that product.
All products purchased from Torrid Paintball Sports carry a limited lifetime labor warranty through Torrid Paintball Sports for the original purchaser of the product.
Payment of Goods and Services
All Product and Services provided by Torrid Paintball Sports may be paid for by Cash, Master Card, Visa Credit, Check Cards, Torrid Gift Card or Gift Receipt, Money Order, Cashiers or Certified Check to Torrid Enterprises, LLC. Travelers Checks and / or Personal Checks for APPROVED Customers. Product maybe put on LAYAWAY, or put on TERMS for APPROVED customers.
Return and Exchange Policy
Returns within 30 Days of purchase from Torrid Paintball Sports must be unused, accompanied with original sales receipt, and in the original undamaged manufacturer's packaging.
Returns will receive full credit by form of Store Credit.
Any approved returns following the above policy after 30 days will be subjected to a 15% restocking fee.
Any product sold as "Clearance" or "AS IS" may not be Returned or Exchanged and are deemed "Final Sales".
Special Order Product
All Special Order Products require a minimum 50% NON-REFUNDABLE deposit before the item will be ordered.
Due to Special Order Products are not in the Torrid Paintball Sports normal inventory, parts and repairs may have to be handled through the manufacturer.
All sales are final with Special Ordered Products, no refunds or exchanges.
Warranty of Product
Most of the products that Torrid Paintball Sports sell carry a Limited Manufacturer Warranty.
All products purchased from Torrid Paintball Sports carry a limited lifetime labor warranty for the original owner unless sold "AS IS" or has been "Clearanced".
All current products sold by Torrid Paintball Sports can be serviced by "T.P.S." providing the support, product, and / or parts are available from the manufacturer. Some Manufacturers may require the purchaser to request replacement product, parts, or to send back the product and/or parts for replacement. If the purchaser decides NOT to send the product to the manufacturer under the conditions of the warranty, then a service charge associated with the replacement of the part or product including but not limited to shipping and handling charges.
Properly Carrying Markers In & Out Of Store
Any Paintball Marker coming into or out of Torrid Paintball Sports must be in a bag or box (preferably in a Paintball Marker Bag or Case) as well as the following items REMOVED from the MARKER: hopper or loader, paintballs, air system unless a non-removable system, and barrel unless using an approved barrel blocking device. If these precautions are not taken, the marker "WILL NOT" be allowed in or out of the store.
Terms Of Services
Provided parts are available, most equipment will be serviced within 3-5 business days.
In some cases, products may be set to the manufacturer recommended settings.
All dirty equipment brought in for servicing will be subjected to an additional CLEANING FEE.
Customers will be notified of any additional charges before the tech will continue work.
Upon customer authorization, additional labor fees and cost of parts may be applied if third party servicing is necessary.
Any repairs left over 30 days after notification of services rendered will be charged and additional $5 a week and fraction there of for storage.
Any repairs not picked up within 90 days (3 months after notification) will be considered abandoned and become the property of TPS.
Only undamaged certified Paintball tanks, including the tank's valve, that are within the DOT certification date will be filled. Customers will be charged for any missing or damaged tank valve o-ring that prevents the proper and safe filling of the tank.